Pulse.
Your whole operation, on one screen.
Pulse is the operator control plane, where a laboratory or partner runs remote collection end to end. Onboard and get verified, order and track kits, follow chain of custody, route structured results, and settle billing. One EU-sovereign surface for the whole platform; the patient side runs on Flow.
The operator side
of the platform.
Behind a remote-collection programme sit regulated kits, clinical-grade logistics, a network of accredited laboratories, and the money that has to move. Pulse is the control plane that runs all of it from one place, so a lab or partner operates the whole platform through a single, consistent surface instead of stitching each moving part together. It is the operator’s face of the platform; Flow is the patient’s.
Verified before you operate.
When a laboratory or partner registers on the platform, business and identity verification (KYB for the organisation, KYC for the people who represent it) runs through a licensed e-money institution’s hosted process. The regulated anti-money-laundering check, and the liability that comes with it, sits with the licensed provider, not with Humans Nexus. You are verified once, then live on the platform.
Start onboarding in Pulse, your organisation and the people who represent it.
KYB and KYC run through a licensed provider’s hosted flow, keeping the regulated check off your plate and ours.
Once verified, order kits, run programmes and receive results, live on the platform.
Order, orchestrate, receive.
Pulse covers the full lifecycle of a remote collection, from the kit going out to the structured result (and the settlement) coming back.
| You do | The platform does | You get |
|---|---|---|
| Onboard a partner | Runs KYB/KYC via a licensed provider | A verified account |
| Order kits | Dispatches the regulated kit | Tracking & status |
| Configure a programme | Orchestrates collection | A running workflow |
| Track a sample | Records chain of custody | Custody & transit events |
| Await results | Routes to an accredited lab | Structured, ID-matched results |
| Invoice & settle | Runs compliant e-invoicing & payment | SEPA settlement |
Clean data and clean books.
When an accredited laboratory completes a panel, the result returns through Pulse as structured, ID-matched data (not a PDF to parse) tied to the right patient and the right consent. And because a platform also has to move money, Pulse settles it: compliant e-invoicing and payment run through licensed providers, with SEPA settlement across the EU. Results and billing on the same control plane.
The people are verified in Flow.
Pulse operates on a verified foundation. Every sample it tracks is tied to a real patient, verified and consented in Flow, the platform’s patient-facing app. Pulse runs the operator side; Flow carries the patient identity. Together they make a home-collected sample count as clinical data.
EU-sovereign, by design.
Building on the API? Start with the developer documentation →
Whoever runs the programme.
Good to know.
What is Pulse?
Pulse is the professionals’ side of the platform, where a laboratory or partner onboards, orders and tracks kits, follows chain of custody, routes structured results, and settles billing. It is the operator side; Flow is the patient side.
How does a lab or partner onboard?
Through Pulse. Business and identity verification (KYB and KYC) run through a licensed e-money institution’s hosted process, so the regulated anti-money-laundering check and its liability sit with the licensed provider, not with Humans Nexus.
Does Pulse handle billing?
Yes. Compliant e-invoicing and payment run through licensed providers, with SEPA settlement across the EU, results and billing on the same control plane.
How does Pulse relate to Flow?
They are the two faces of one platform. Pulse is the operator control plane; Flow is the patient companion that verifies the patient and records consent. Every sample Pulse tracks is tied to a patient verified in Flow.
Is there an API?
Yes (Pulse exposes an API so partners can drive the control plane from their own systems, available in early access). We are honest that it is not a fully public, open API at this stage; talk to us about access for your programme.
Run the platform on Pulse.
Talk to us about operating remote, clinical-grade collection on one control plane, or request early access to the API.